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Terms of Uses - Chatbot

Before using our chatbot, we invite you to read the terms of use and important information related to its use. By continuing to browse and interact with the virtual assistant, you agree to these terms. Please read them carefully.

DISCLAIMER

Our chatbot is based on artificial intelligence from OpenAI. It uses the ChatGPT API and is trained on tourism data specific to the destination Val d'Anniviers. The information provided by our chatbot is based on this data. Our chatbot is still in a learning phase and is constantly improving. Although we endeavour to keep this information up to date and correct, we cannot guarantee its accuracy, reliability, completeness and relevance at all times.

The information and recommendations provided by our chatbot are for information purposes only and in no way replace the professional advice of our tourist offices. We strongly recommend that you check this information on our website or directly with the service providers concerned before relying on it or making decisions based on it. This applies in particular to opening times, conditions of access to activities or walks, prices or local accommodation options.

Anniviers Tourisme and its technical service provider decline all responsibility for any action taken on the basis of information provided by the chatbot, and cannot be held responsible for any errors, omissions or inaccuracies in the information provided.

Preamble

The Chatbot, the subject of these Terms, is based on Chatbase technology and uses the GPT-4o language model developed by OpenAI. It has been implemented by the society EDSI-Tech Sàrl, which can be contacted at : contact@edsi-tech.com.

These Terms of Use govern the use of the Chatbot by the Client and the User. The Terms may be updated from time to time. The Client will be informed of any modifications promptly.

By using the Chatbot or making it available on their platform, the Client and the User are deemed to have read and accepted these Terms.

Definitions

Use of the Chatbot

Our Chatbot is based on artificial intelligence provided by OpenAI and has been trained on Client-specific data.

The Services and advice provided by the Chatbot are for informational purposes only and do not replace professional advice. It is strongly recommended that Users verify the information directly with the relevant service providers, particularly regarding opening hours, availability, access conditions, fees, or accommodation options in the region.

Any use of the Chatbot that violates applicable laws is strictly prohibited.

In particular, it is forbidden to interfere with the Chatbot or its Services in any way that could damage, alter, overload, or impair its functioning.

Users agree not to cause any harm to the Publisher through their use of the Services or otherwise.

Third-Party Content

Content originating from third parties or third-party websites is provided for informational purposes only. Use of third-party services or websites is subject to the third parties’ terms of use.

Under no circumstances shall the Publisher be held responsible for content provided by third parties or for hyperlinks leading to third-party content.

The Publisher shall not be liable for any third-party content provided to the User.

Liability

The Services provided by the Chatbot are for informational purposes only. The information provided does not constitute professional advice. Neither the Publisher nor the Client shall be liable for the content of the Services or any actions taken based on the information provided.

In particular, no guarantee is provided regarding the accuracy, completeness, or timeliness of the information displayed.

The Chatbot and its Services are generally available to the Client and Users. However, the Publisher does not guarantee availability. The Publisher shall not be liable for any interruption of access, overload, shutdown of the Chatbot, or any resulting damage.

Access interruptions or suspension of Services may occur due to technical issues or maintenance and shall not entitle Users to any compensation from the Publisher.

The Publisher shall not be liable for any force majeure events.

Intellectual Property

The Chatbot and the databases it contains are the exclusive property of the Publisher.

Any use, reproduction, copying, or provision of the Chatbot or its Services by third parties is strictly prohibited without the Publisher’s authorization.

Legal Notices

Interactions with the Chatbot may be collected to improve its performance and provide the Services.

By using the Chatbot, the User consents to the collection and processing of the data transmitted. In addition, the Chatbot may process the following technical data:

Unless otherwise agreed by the Publisher, the User and the Client are bound by these Terms.

If any provision of these Terms is deemed invalid, unenforceable, or void, the remaining provisions shall remain fully applicable.

Ineffective or invalid clauses shall be replaced by one or more legally valid provisions that closely reflect the intent of the original clauses. The ineffectiveness or incompleteness of one provision does not affect the validity of the remaining provisions.

The Publisher reserves the right to unilaterally modify third-party content provided by the Chatbot, as well as User access to the Chatbot.

Governing Law and Jurisdiction

These Terms are exclusively governed by Swiss law.

Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Publisher’s registered office.